You should only ring 999 on the phone if you are ringing about an emergency.
There are different kinds of emergencies, here are some examples
There are different kinds of emergencies, here are some examples
Someone's life is in danger
For example, a car crash happens and people in the car need help.
There is a risk that someone could seriously hurt themselves or somebody else
For example you might see somebody threatening somebody else with a weapon, like a knife.
A crime is happening or is about to happen
For example, you see someone breaking into a house or a car.
When you Dial 999 a person called an operator will answer the phone.
The operator will ask you which emergency service you require. If you are not sure you should explain what has happened and ask the operator to decide.
You will be put through to someone who will ask you some questions. Try to stay calm and answer any questions as clearly as you can.
If you do not understand a question ask the person to explain it to you.
You might be asked to stay on the line, so do not put the phone down until you are told to.