An emergency could be:
A situation where a person's life is in danger.
For example: a car crash happens on a busy road, people in the car need help and there is a risk that other cars could drive in to the accident
For example: a car crash happens on a busy road, people in the car need help and there is a risk that other cars could drive in to the accident
There is a risk that someone could hurt themselves or somebody else.
For example somebody is being threatened by someone else with a weapon like a knife
For example somebody is being threatened by someone else with a weapon like a knife
A crime is happening or about to happen.
For example: you see somebody breaking in to a car or a house
For example: you see somebody breaking in to a car or a house
Lots of people ring the police because they want to pass on information, ask for advice or report a crime. Often the reason a person is ringing is very important, but it is not an emergency.
For example: someone might come back from their holiday, find that their shed has been broken in to and that things have been stolen. It is important to report it to the police but it is not likely to be an emergency.
Norfolk Police will still take the phone call very seriously. The 0845 number takes you through to our CDC (Call handling and Dispatch Centre) at Wymondham where there are people trained to deal with all sorts of phone calls.
You can contact Norfolk Police by text.
This number should not be used in an emergency. You can use this number to ask questions or to send information to Norfolk Police.
Norfolk Police also has an email address. The email should not be used in an emergency, but you can use it to ask questions or to send information to Norfolk Police.
If you would prefer to speak to someone face to face you can visit a local police station or Police Information Point. Details can be found on the main Norfolk Police website.
If you have some information about something or someone and you think the police should know but you do not want to give your name, you can ring Crimestoppers
• You do not have to give your name or any personal details to the staff at Crimestoppers.
• Your call will not be traced or recorded
• You will not have to give a statement
• You will not have to go to court
• The telephone call is free
• The only person who will know you gave the information to Crimestoppers is you
• Your call will not be traced or recorded
• You will not have to give a statement
• You will not have to go to court
• The telephone call is free
• The only person who will know you gave the information to Crimestoppers is you
If your information leads to someone being arrested and charged for an offence you may even be eligible for a reward of up to £500. Crimestopper's reward system is also organized so that no one will know your identity if you get a reward.