





Thousands of mobile phones are stolen every month in the United Kingdom. Young people are especially vulnerable because they tend to use their phones a lot in public and are often thinking about other things while the thief is thinking about their phone!
When using your phone, remain aware of your surroundings and do not use it in crowded areas or where you feel unsafe.
Keep your phone with you at all times and do not leave it unattended.
Register your phone with www.immobilise.com
Always use your phone's security lock code or PIN number
You can security mark the battery and phone with your postcode and street number or the first two letters of your house name.
Every phone has a 15-digit serial or IMEI number which is unique to the phone. You can find your phones IMEI number by keying *#06# into most phones or by looking behind the battery of your phone. Make a note of this number and keep it separate from your phone.
If you have registered with www.immobilise.com contact them as soon as possible
If you are not registered with immobilise, contact your service provider immediately. Give the provider the number of the phone and the IMEI number if you have it. The service provider can arrange for the phone to be blocked on their own, and all other, networks.
The IMEI number is unique to the handset. This means that the handset itself (not just the SIM card) will be blocked and can't be used on any network, even if a new SIM card is inserted.
The IMEI number is unique to the handset. This means that the handset itself (not just the SIM card) will be blocked and can't be used on any network, even if a new SIM card is inserted.
Report the theft to the police and as soon as possible. They will want the following details:
Phone model details
Phone number
The IMEI number if you have it
Please also see Contacting Norfolfk Police